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CMD, Radiant Life Care, Mr. Abhay Soi in conversation with Editor-in-Chief, Radiant Pulse on the recent development in the group, creating value for the stakeholders and the journey ahead. Few excerpts from the interview-

Editor: As the group embarks on an exciting journey with the acquisition of Max Healthcare, how do you foresee this journey ahead?

AS: This acquisition will immediately put us in the big league. Between BLK and Nanavati, we have a capacity of 1,000 beds, and now additional 2,400 beds are in the pipeline in the Delhi-NCR region. The merged entity will operate over 3,200 beds throughout 16 hospitals across India, including tertiary and quaternary care facilities offering highend critical and super speciality care. We plan to create substantial value by integrating proven best practices from the group hospitals and build a lasting culture of teamwork leading to expanded access of higher quality care.

We will now be among the top three hospital networks in India by revenue and the fourth largest in India in terms of operating beds.

Editor: Since now you would be a listed entity, how would you see this as a value creation for the organization and stakeholders?

AS: As we continue our mission of providing superior medical services, I believe this step of consolidation will provide substantial potential for synergizing medical and nonmedical expertise, technology-in -use, clinical outcomes, geographical reach, thus creating an ecosystem of equal opportunity and growth for all stakeholders. We have achieved significant growth and expansion and with this development, we aim to increase scale by merging with a leading and complementary hospital network.

Editor: Great! How do you see this as an opportunity especially for the management and doctors?

AS: The multiple hospitals that we will now have in our Group’s fold would mean availability of many more specialists,

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combined medical expertise and wider access to advanced technologies. We will continue to focus on more robust capacity building measures for the doctors and other medical professionals. They can also look forward to more intra-group collaborations on unique and challenging cases requiring in-depth expertise and experience.

Editor: BLK and Nanavati are both metro centric hospitals in Delhi and Mumbai, respectively. Does this approach of selecting a metro centric hospital make for a successful business model?

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We will continue to focus on more robust capacity building measures for the doctors and other medical professionals. They can also look forward to more intra-group collaborations on unique and challenging cases requiring in-depth expertise and experience

1 AS: Yes, the location and presence of the hospital make a huge difference. What I understand is a more metro centric model than the non-metro centric one. Having said that there are other factors as well like availability of quaternary care facilities, infrastructure, technology, renowned doctors, etc. which are more viable in metros than in the B and C cities. So, what I am actually seeing is, as smaller nursing homes, single speciality hospitals, labs, so on and so forth mushroom up in smaller cities and towns, less people are coming from

smaller cities to bigger cities for basic primary, secondary and maybe lowend tertiary care. However, as far as quaternary care is concerned, which is transplants, revision surgeries for joints etc., more people from metros are coming to avail such facilities. Again, this business is supplanted by the international medical tourism business that we have been able to attract quite well.

Both BLK and Nanavati are located in arguably the two best micro-markets and the two best metros of India. And this I believe where our capabilities are. With this acquisition now we would have a similar platform.

Editor: Lastly, what is the next milestone for the group?

AS: Though this acquisition will provide us with a large platform to operate but taking into cognizance the challenges that we might face in running a consortium of this size, it is important to have right synergies in place. Our next milestone would be to consolidate and create one comprehensive healthcare ecosystem at par with international standards. Secondly, we would like to be reckoned as the most well-regarded and efficient hospital and not necessarily the largest.

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Mr. Abhay Soi

Mr. Abhay Soi
Chairman and Managing
Director
Radiant Life Care Pvt. Ltd.

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