Dr. B. L. Kapur Memorial Hospital, a unit of Lahore Hospital Society registered under the Societies Registration Act, 1860 (referred to as “we”, us”, “BLK Hospital”) is the author and publisher of the internet resource www.blkhospital.com on the world wide web as provided by BLK Hospital. BLK Hospital provides the Services in partnership with its representatives, associates, agents, affiliates, or other third parties (together referred to as “Partners”) 1. NATURE AND APPLICABILITY OF TERM Please carefully go through these terms and conditions (“Terms”) and the privacy policy available at https://www.blkhospital.com/privacy (“Privacy Policy”) before you decide to access the Website or avail the Services made available by us.

These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and BLK Hospital in connection with your visit to the Website and your use of the Services (as defined below). This Agreement applies to all services made available by BLK Hospital on its Website. This Agreement applies to you whether you are a user of the Website or a patient, his/her representatives / attendant / relative / friend or affiliates (“you” or “User”) The Services may change from time to time, at the sole discretion of BLK Hospital, and the Agreement will apply to your visit to and your use of the Website to avail the Service, as well as to all information provided by you on the Website at any given point in time. This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered as a member with us. If you have any questions about any part of the Agreement, feel free to contact us at info@blkhospital.com .

By downloading or accessing the Website to use the Services, you irrevocably accept all the terms and conditions stipulated in this Agreement and agree to fully abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you. By availing any Service, you signify your acceptance to this Agreement. We reserve the right to modify or terminate any portion of the Agreement at any time and for any reason without prior notification. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement so modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this Website are also considered as part of the Agreement. You acknowledge that you will be bound by this Agreement for availing any of the Services offered by us. If you do not agree with any part of the Agreement, please do not use the Website or avail any Services. Your access to use of the Website and the Services will be solely at the discretion of BLK Hospital. The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but not limited to: a. the Indian Contract Act, 1872, b. the Indian Information Technology Act, 2000 read with the rules, regulations, guidelines and clarifications framed there under, including the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 and the Indian Information Technology (Intermediaries Guidelines) Rules, 2011. 2. CONDITIONS OF USE You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner.

By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to BLK Hospital that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement. 3. END-USER ACCOUNT AND DATA PRIVACY a. The terms “personal information” and “sensitive personal data or information” are defined under the aforesaid Rules, and are reproduced in the Privacy Policy. b. BLK Hospital and its Partners may by the Services, collect information relating to the devices through which you access the Website, location from which you access and anonymous data of your usage. The collected information will be used only for improving the quality of the Services and to build new services. c. The Website allows BLK Hospital and its Partners to have access to Users’ personal email or phone number, for the purpose of communication and analytics. d. The Privacy Policy Sets Out: i. The type of information collected from Users, including sensitive personal data or information; ii. The purpose, means and modes of usage of such information; iii. How and to whom BLK Hospital will disclose such information; and, iv. Other information mandated by the aforesaid Rules.